Privacy Policy


SophiesClothes.com

We are pleased that you are visiting SophiesClothes.com and thank you for your interest in our online store. Protecting your privacy is very important to us. This Privacy Policy explains how your personal data is processed when you use our website. Personal data refers to any information that can be used to identify you personally.

The data controller responsible for the processing of personal data within the meaning of the General Data Protection Regulation (GDPR) is SophiesClothes.com. If you have any questions regarding data protection, you can contact us at info@SophiesClothes.com.

For security reasons and to protect the transmission of confidential content, such as orders or inquiries, this website uses SSL or TLS encryption. An encrypted connection can be recognized by the “https://” in your browser’s address bar and the lock symbol.

We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on users as defined in Article 22 GDPR.

  1. Data Collection When Visiting Our Website

When you visit our website for informational purposes only, without registering or providing information, we collect only the data that your browser automatically transmits to our server. This includes the website you visited, the date and time of access, the amount of data transmitted, the source or referrer URL, the browser type and version, the operating system used, and the IP address, which is anonymized where possible.

This data is processed in accordance with Article 6(1)(f) GDPR based on our legitimate interest in ensuring the stability, security, and proper functioning of our website. This data is not combined with other data sources and is only reviewed if there are concrete indications of unlawful use.

  1. Cookies

Our website uses cookies to improve usability and enable certain website functions. Cookies are small text files stored on your device. Some cookies are automatically deleted when you close your browser, while others remain stored on your device to recognize your browser on future visits.

Cookies may process information such as browser details, location data, and IP addresses. Certain cookies are necessary to ensure basic website functionality, such as remembering items in your shopping cart.

If personal data is processed through cookies, this processing is carried out in accordance with Article 6(1)(b) GDPR for contract performance or Article 6(1)(f) GDPR based on our legitimate interest in providing a smooth and user-friendly website experience.

You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may limit the functionality of our website.

  1. Contacting Us

When you contact us via email or a contact form, personal data is collected depending on the information you provide. This data is used exclusively to process and respond to your inquiry.

The legal basis for processing this data is our legitimate interest in responding to inquiries under Article 6(1)(f) GDPR. If your inquiry is related to the conclusion of a contract, the processing is additionally based on Article 6(1)(b) GDPR.

Your personal data will be deleted after your inquiry has been fully resolved, provided no statutory retention obligations apply.

  1. Customer Accounts and Contract Processing

When you create a customer account or place an order through our website, we collect and process personal data necessary to fulfill the contract. This processing is carried out in accordance with Article 6(1)(b) GDPR.

You may request the deletion of your customer account at any time. After the completion of a contract or deletion of your account, your personal data will be restricted and deleted once legal retention periods under tax and commercial law have expired, unless you have expressly consented to further use.

  1. Use of Personal Data for Marketing Purposes

If you subscribe to our email newsletter, we will use your email address to send you information about our products, offers, and updates. Newsletter subscriptions require your explicit consent and are confirmed via a double opt-in procedure. The legal basis for this processing is Article 6(1)(a) GDPR. You may unsubscribe at any time via the link in the newsletter or by contacting us directly.

If you provided your email address during a purchase, we may send you promotional emails for similar products based on our legitimate interest in direct marketing under Article 6(1)(f) GDPR. You may object to this use at any time by contacting us.

  1. Order Processing and Payment Services

To process your order, personal data is shared with shipping companies and payment service providers only to the extent necessary to fulfill the contract in accordance with Article 6(1)(b) GDPR.

Payment service providers may include PayPal or SOFORT (Klarna). These providers process your data in accordance with their own privacy policies.

  1. Review Reminder

If you have given your explicit consent, we may use your email address to send a one-time reminder asking you to review your purchase. You may withdraw your consent at any time.

  1. Social Media Links

Our website may contain links to social media platforms such as Facebook or Instagram. These links are implemented in a way that no personal data is transferred unless you actively click on them.

  1. Online Marketing and Analytics

We may use online marketing and analytics tools such as Google Ads, Google Analytics with IP anonymization, and Facebook Pixel, provided that you have given consent where required. These tools help us analyze website usage and improve our marketing efforts. You can object to tracking at any time through your browser settings or opt-out options provided by the respective services.

  1. Rights of the Data Subject

You have the right to access your personal data, request correction or deletion, restrict processing, object to processing, request data portability, withdraw consent, and lodge a complaint with a supervisory authority if you believe your data is being processed unlawfully.

  1. Data Retention

Personal data is stored only for as long as necessary to fulfill contractual and legal obligations. Once statutory retention periods expire, your data is securely deleted.

  1. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us by email at info@SophiesClothes.com or visit SophiesClothes.com.